When will we ship out your Lanto Sinus?
We ship using USPS, UPS, and DHL. You will receive an email confirmation with tracking information once your product ships.
For Domestic Orders: Lanto Sinus ships out the first Monday, Tuesday, or Wednesday following your order date. You will receive your order the same week if you order before 4pm (ET) on Wednesday. We only ship out on Monday, Tuesday, and Wednesday because we do not want your Lanto Sinus to be without refrigeration over the weekend.
For International Orders: Lanto Sinus ships out the first Monday following your order date.
Please email us at Hello@LantoHealth.com for any special requests.
For International Orders: Will there be import duties?
Occasionally, Customs Agents or the shipping company (DHL, UPS) may require additional import taxes or brokerage fees - these are the responsibility of the customer. We do our best to forestall this prior to shipment in package labeling and Customs declaration.
Where do we ship to?
We ship to all states/territories within the United States and Canada. We also ship internationally to Europe and Australia. Please subscribe to our mailing list for updates!
What days are shipping services suspended due to US federal holidays?
Please refer to this USPS link to check the US federal holiday schedule.
Please refer to this UPS link to check the UPS holiday operating calendar.
Will you receive tracking information?
You will receive an email confirmation with tracking information once your product ships.
Where are we shipping from?
We ship from our facility in Cedar Grove, New Jersey.
How do we protect the product during shipment?
Over the summer, all orders will be shipped in an insulated cooler with an ice pack. During the rest of the year we package every Lanto Sinus order in a thermal insert with an ice pack, which is placed in a sturdy cardboard box. Our L. sakei is stable at room temperature for more than several days, which is perfect for shipping to you. We expect the ice pack to melt during shipping, but this is totally normal and your product is still alive and well!